Velari Sciences is committed to maintaining transparency regarding refunds, order handling, and customer support procedures. Due to the nature of laboratory research compounds and peptide related products, specific refund limitations and handling policies apply to all purchases made through this website.
By placing an order through Velari Sciences, customers acknowledge and accept the refund terms outlined on this page.
Due to the sensitive nature of research compounds and laboratory products, all sales made through Velari Sciences are considered final.
Products cannot be returned, resold, or restocked once shipped. Customers are encouraged to carefully review all order details before completing a purchase.
Velari Sciences reserves the right to refuse refunds, returns, or exchanges except in limited circumstances outlined within this policy.
If a shipment arrives damaged or an incorrect product is received, customers must contact Velari Sciences within 48 hours of delivery.
Customers may be required to provide:
Velari Sciences may review claims and determine eligibility for replacement or refund consideration at its sole discretion.
Orders may only be cancelled prior to shipment processing.
Once an order has been processed or shipped, cancellation requests may no longer be accepted.
Velari Sciences reserves the right to cancel or refuse any order at its discretion for operational, security, or compliance related reasons.
Customers agree to contact Velari Sciences directly regarding any order concerns prior to initiating chargebacks or payment disputes.
Fraudulent or unwarranted payment disputes may result in:
Velari Sciences actively reviews disputed transactions and reserves all rights regarding fraud prevention and payment security.
Customers are responsible for ensuring shipping information entered during checkout is accurate and complete.
Velari Sciences is not responsible for orders affected by:
Shipping timelines are estimates only and may vary depending on carrier conditions and fulfillment volume.
All products sold through Velari Sciences are intended strictly for laboratory, analytical, and research purposes only.
Products are not intended for human or veterinary use and are not designed to diagnose, treat, cure, or prevent any disease.
